virtual assistant pricing

Simple Pricing that Scales with Your Business

We made pricing easy. We offer our services by what we call a Prialto Unit; a flat monthly rate with no overage fees or hidden costs. All plans include backup support and on-going consulting with your Engagement Manager who helps you maximize ROI from our services.

Need more support? Our support scales with you. You can add as many units as you need at any time.

What's Included in a Prialto Unit

Dedicated Assistant

You'll have a close working relationship with your Prialto assistant. Every assistant goes through a month-long training program before working with our members. We also provide ongoing training to ensure your assistant continuously upgrades their skills and deepens their knowledge of business practices and technology.

 

55 Hours/ Month

One "unit" comes with 55 hours of support per month and free episodic overflow time. Based on 15+ years of experience, we have found that 55 hours works well for most professionals.

 Prialto Unit Graphic

$1500/ month

 

Engagement Manager

Your engagement manager (EM) ensures you get the most out of your Prialto unit. Your Engagement Manager will work with you to create custom processes, troubleshoot issues, and act as your process design architect and delegation mentor.

 

 

Backup Assistant

Our team-based approach means that you’ll always have multiple other teammates who know your processes and can access them in the Prialto system to take over where others left off.

 
Prialto Unit Graphic

$1500/ month

55 Hours/ Month

One "unit" comes with 55 hours of support per month and free episodic overflow time. Based on 14+ years of experience, we have found that 55 hours works well for most executives. It’s about a third of a full-time employee.

Dedicated Assistant

Every assistant goes through a month-long training program before working with our clients. We also provide ongoing training to ensure our assistants constantly improve their skills and are up-to-date on business practices and technology.

Engagement Manager

Your engagement manager (EM) ensures you get the most out of your Prialto unit. Your EM will work with you to create custom processes, troubleshoot issues, and act as your delegation guide.

Backup Assistant

Our team-based approach means that you’ll always have multiple other teammates who know your processes and can access them in the Prialto system to take over where others left off.

Who Are You Purchasing Support For?

Individual

 1-3 units

55+ hours of monthly support
  • 1 member
  • Individual process design
  • Quarterly consultations
  • Add on more units as needed
  • Setup fee (waived with annual contract)

$1500 per unit /month

Get Started

Teams

 3+ units

165+ hours of monthly support
  • 3+ members
  • Team process design
  • Monthly consultations
  • Pooled resource benefits
  • Discounts for contract duration

$1500 per unit /month

Get Started

Enterprise

 8+ units

440+ hours of monthly support
  • 8+ members
  • Extended, metrics-driven pilots
  • Organization-wide process design
  • Utilization and feedback reporting
  • Dedicated cohort of assistants and inter-department resource sharing
  • Team Lead support
  • Operational projects, one-off projects and temporary workforce augmentation

Talk to us for pricing and pilot design

FAQs

How quickly can I get started?
We can start scoping your needs right away. Onboarding for individuals and small teams typically begins within 3-5 days. Larger teams start according to an agreed upon timeline.
What is a Prialto unit?

One "unit" comes with 55 hours of support per month, a dedicated Engagement Manager, fully trained primary and secondary backup assistants, and free episodic overflow time.

Based on 12+ years of experience, we have found that 55 hours works well for most executives. It’s about a third of a full-time employee.

Need More Support?

Our support scales with you. You can add as many units as you need at any time.

How does the fee structure work?
Flat, monthly pricing starts at $1,500 per month with a 90-day minimum per unit plus a $250 initial set-up fee in the first month. The setup fee will be waived with a 1-year agreement.
What happens if I go over 55 hours in a month?

We know business ebbs and flows. Some days, weeks and months are busier than others. We never turn off support or charge overage fees because we are more interested in developing a long-term partnership with you. 

If you consistently need additional support, our model makes it easy to add additional units at any time.

What hours do assistants work?
9:00am – 6:00pm Monday through Friday, per US and UK time zones, exempting federal holidays. Extended weekday and weekend hours may be arranged on a customized basis.
How do I provide all of my log-ins and other secure info?
We use a suite of technology and management best practices to securely enable login sharing between your business and Prialto.
Will my assistant know how to use my tools?
Yes. If your assistant has not used your particular tools, our training staff will support them in learning it, so you don’t need to spend time training.
What are your assistants’ qualifications?
Most of our assistants have a bachelor's degree and/or extensive experience in business support services. Every assistant goes through a month-long new-hire training program before working with our clients. We also provide on-going training to ensure our assistants are constantly improving their skills and are up-to-date on the latest trends in business practices and technology.

Prialto Testimonial by Seth Cohen of Formerly Castlight Health
Seth CohenFormerly Castlight Health
“I initially expected the service to take substantial upfront time from me to get working. But Prialto’s service processes made it impressively turnkey”
5 stars
Prialto Testimonial by Laura Mendelow of Mendelow Consulting
Laura MendelowMendelow Consulting
“My assistant is always accessible, is personable, professional and so responsive in getting tasks completed (and usually ahead of schedule). I would highly recommend working with the Prialto team!”
5 stars
Prialto Testimonial by Ed Casey of AscendantFx
Ed CaseyAscendantFx
“I’ve had the pleasure of working with Prialto for over five years now. Sales are up, pipelines are full, and follow-ups are well managed.”
5 stars

Have Questions? Let's Discuss Your Needs

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