Why customers choose Prialto

Why Customers Choose Prialto Over Alternatives

When you get better support, your company achieves more. Unlike other virtual assistant providers who simply match you with pre-vetted individuals, we’re a managed service with a proactive, “can-do” culture.

We back each of our assistants with an Engagement Manager, backup support, management and training teams, and enterprise-level security.

We onboard every Prialto assistant and provide them with behind-the-scenes support so you get highly trained people who quickly integrate into your workflow and systems.

Ready for proactive support? Book a Call.

Expect More. Prialto’s Approach Gives You:

Prialto Best Practices
Best Practices

Developed from 1 million+ hours of experience

Prialto Ensures Continuity
Continuity

Back-up assistants ensure that urgent tasks aren't dropped

Consistent Improvement with Prialto
Improvement

An Engagement Manager that consistently optimizes your support

How Prialto Compares To Other Alternatives

Virtual Assistant Agencies
In-House
Expertise
12+ years of proven best practices.
Varies.
Varies.
Performance Management
Internal management and quality assurance processes.
Minimal.
None.
Back-up Support
Fully-trained primary and secondary back-up assistants.
Only if you have multiple assistants.
Only if you have multiple assistants.
Scalability
Easy. Increase or decrease support without any disruptions.
Time consuming. Spend hours training a new assistant.
Time consuming. You have to hire or fire.
Cost
Simple, flat-rate pricing.
Hourly, multiplied by each role.
Salary + benefits, management, equipment and training costs.
Information Security
Comprehensive information security protection.
Varies.
Varies.
Virtual Assistant Agencies
Expertise 12+ years of proven best practices.
Expertise Varies.
Performance Management Internal management and quality assurance processes.
Performance Management Minimal.
Scalability Fully-trained primary and secondary back-up assistants.
Scalability Only if you have multiple assistants.
Scalability Easy. Increase or decrease support without any disruptions.
Scalability Time consuming. Spend hours training a new assistant.
Cost Simple, flat-rate pricing.
Cost Hourly, multiplied by each role.
Information Security Comprehensive information security protection.
Information Security Varies.
In-House
Expertise 12+ years of proven best practices.
Expertise Varies.
Performance Management Internal management and quality assurance processes.
Performance Management None.
Scalability Fully-trained primary and secondary back-up assistants.
Scalability Only if you have multiple assistants.
Scalability Easy. Increase or decrease support without any disruptions.
Scalability Time consuming. You have to hire or fire.
Cost Simple, flat-rate pricing.
Cost Salary + benefits, management, equipment and training costs.
Information Security Comprehensive information security protection.
Information Security Varies.

What’s It Like to Work With Prialto?

From onboarding to adoption, you get a process designed to amplify productivity every step of the way. Your Productivity Path looks like this:

Discovery
1
Needs
Assessment

We’ll help you identify the tasks we can tackle to provide the biggest productivity boost.

2
Review Your
Implementation Plan

After the discovery process, we’ll create a shared expectation on how we’ll support you during your pilot.

Free Consultation
Agreement Signed
Onboarding
3
Onboard with
Your Support Team

You’ll meet your virtual assistant and support team. We’ll get everyone set up in your systems.

4
Offload
Core Tasks

Feel the Prialto difference immediately. Offload key tasks to your new assistant. As you do, they’ll get to know you and your preferences.

Agreement Signed
Adoption
5
Optimize and
Expand Your Processes

Your Engagement Manager will work with you to improve efficiencies and identify new ways we can support you.

6
Amplify
Your Productivity

Focus on your priorities. Your assistant takes care of tasks and proactively looks for ways to make your life easier.

Prialto Testimonial by Carl Bloomfield of Graham Company
Carl BloomfieldGraham Company
“The Prialto team streamlined our processes and increased efficiencies allowing us to easily integrate our Prialto assistants into our day to day lives."
5 stars
Prialto Testimonial by Laura Mendelow of Mendelow Consulting
Laura MendelowMendelow Consulting
“My assistant is always accessible, is personable, professional and so responsive in getting tasks completed (and usually ahead of schedule). I would highly recommend working with the Prialto team!”
5 stars
Prialto Testimonial by Ed Casey of AscendantFx
Ed CaseyAscendantFx
“I’ve had the pleasure of working with Prialto for over five years now. Sales are up, pipelines are full, and follow-ups are well managed.”
5 stars

Enhancing Your Prialto Experience with AI and Other Smart Technology

Prialto teams are staffed with skilled workflow specialists, proficient in a wide variety of CRM, project management, and specialized software. We are continually leveraging this knowledge to upskill our PAs and optimize their daily work. Around 90% of Prialto PAs regularly use AI tools like Grammarly, ChatGPT, Gemini, and Humanize.ai. 70% of our PAs use AI on a daily basis to enhance tasks including editing, summarization, meeting facilitation, travel planning, and more.   

The progress never stops. PAs engage in continuous mentorship and tools training, learning and leveraging new tools every day – increasing productivity while ensuring continuity.   

 

 

Case Study

Castlight executives gain 1,200 hours of value-added time every month

Castlight Health, like other fast-growing public companies, lacked the time, expertise, and resources needed to build an administrative layer for their senior producers and client-facing teams. 

After surveying the Castlight team, Prialto customized an implementation plan that fit each team member's workflow. Prialto coached them on easily adoptable time management and delegation techniques. These best practices showed them how to get maximum leverage from their Prialto assistants. This cleared the way for their employees to quickly offload multiple tasks such as calendar management, expense and travel management, and CRM support.

Prialto’s productivity delivers back to Castlight approximately 1200 hours of more value-added time which enables sales executives to increase sales conversations and drive growth.


Read Case Study   |   All Case Studies >

 

 
castlight case study image

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